How to send suspicious emails

to TG Soft's CRAM

Inviare una mail sospetta al CRAM di TGSoft

All users of the Vir.IT eXplorer PRO and Vir.IT eXplorer Lite suite can send to the TG Soft's C.R.A.M. Anti-Malware Research Center the MAILs that they consider to be “unreliable” and/or where the opening of the attachment could represent a danger of infection.

Through Vir.IT Lite Monitor and Vir.IT Security Monitor it is possible to send suspicious files in an automated and secure way.
Inviare una mail sospetta al CRAM di TGSoft Inviare una mail sospetta al CRAM di TGSoft

Alternatively, you can use any software for sending e-mails as long as it contains the forward as attachment function

Sending files to the C.R.A.M. (AntiMalware Research Center) does not involve any expense for the user. Priority of analysis will be given to customers in assistance of the AntiVirus, AntiSpyware, AntiMalware and AntiRansomware CryptoMalware protection suite Vir. IT eXplorer PRO.

How to forward a suspicious email using
Vir.IT Lite Monitor and Vir.IT Security Monitor

Before proceeding with the actual sending, it is necessary to save the suspicious email in a folder on your computer so as to transform it into a file. For users who have never done this before, guides are available for the following email clients:

If you have already saved the suspicious email you can continue sending it by following the following instructions.
Send suspicious files from the free version Vir.IT eXplorer Lite via Vir.IT Lite Monitor
Invia file sospetto - Vir.IT Lite Monitor
Send suspicious files from the AntiVirus and AntiSpyware suite Vir.IT eXplorer PRO via Vir.IT Security Monitor
Invia file sospetto - Vir.IT Security Monitor

In both cases the standard Microsoft Windows window will open for opening a file, as in the image below:

Invia file sospetto - Vir.IT Security Monitor

If you have chosen to send the email via TGSoft's Web Mail tool, just fill in the email field and provide a brief description and then Send everything.

Invia file sospetto - Vir.IT Security Monitor

If everything is OK, a confirmation will appear on the screen. The email has been sent.

Invia file sospetto - Vir.IT Security Monitor

How to forward a suspicious email “AS ATTACHED”

This type of sending is very fast and practical, however not all tools for sending e-mail have this functionality available.
In the following links a guide for those who use the following e-mail clients:

Inviare una mail sospetta al CRAM di TGSoft
The following information must always be indicated in the email:
  • User license holder;
  • User license serial number;
  • Description of the problem encountered.

Vir.IT eXplorer PRO is certified by the biggest international organisation: