Refund Rights for Consumers
You can withdraw from the contract within 14 days without providing any explanation. The period starts from the day of receipt and has taken possession of the goods by itself or by a third party who is not the applicant.
In order to exercise the right of withdrawal, you must inform us (TG Soft Sas, Via Pitagora, 11/B, Rubano (PD), Cap 35030, Phone +39 049 8977432, Fax +39 049 8599020, e-mail: email@example.com
) by providing an explicit statement (eg by postal letter, fax or email) about the decision to withdraw from the contract. The right of withdrawal is not applicable to user-disguised software programs (broken seal or container removed).
In addition, you do not have the right of withdrawal in the case of online products or services that can not be returned due to their nature (for example, downloading the software or sending a license code email).